Name Coach

What is NameCoach?

NameCoach allows users to record a guide to pronouncing their name. It works with Canvas to provide a roster of names with their pronunciation guides. 

When someone says your name correctly, you feel like you belong. Nowhere is that more important than in the classroom. UC Santa Cruz is now using the NameCoach tool - an online service that allows users to record and share a guide to pronouncing their name. All students, faculty, and staff are encouraged to record their own name.

 

Instructions

Using NameCoach in Canvas [show]

The first time you access the NameCoach Integration you will be asked to allow NameCoach to access your account. Click Authorize. You only need to record your name once in Canvas, and it will appear in all courses that have NameCoach enabled.

The NameCoach Authorization prompt as displayed when first accessing NameCoach on Canvas. "Cancel" or "Authorize" are the two options

Accessing NameCoach

There are two places you can access Namecoach to record or edit your name: from the Course Navigation Bar (Navbar) or from your Canvas account profile.

Course Navigation

From your Canvas course homepage, click NameCoach. If this is not visible, the instructor will need to enable the NameCoach Integration.

Shows the Course Navigation menu in Canvas with the NameCoach link towards the bottom of the list

Account Profile

Open your Account menu and select NameCoach. Any link in Canvas to NameCoach will allow you to edit your name recording as it appears on all courses. Users have the same recording for all courses, whether faculty, student learner, TA etc.

Profile menu in Canvas showing the NameCoach option third from bottom 

 

Recording your name [show]

Record your name from either the Course Navigation Bar (Navbar) or your Canvas account profile. Making your recording in one location will update it in both locations. Click the Record Name button next to your name. 

 

Name recording menu

Choose either Phone, Web Recorder, or Uploader to record. If you choose Phone, enter your phone number to record your name over an automated phone call and click Submit and Call me. When recording, be sure to speak clearly and audibly into your device.
Phone recorder menu
If you choose Web Recorder to record your name using NameCoach’s web audio recorder, click the Record button, record your name, and click the Submit and Finish button. You may need to authorize the use of the microphone when your browser prompts you. 
Web recording menu

FAQs 

Q: Why can't I see many/any pronunciation guides in my roster? [show]

A: The Name Page for any user relies on the user submitting their information to NameCoach. Instructors, if there aren't many recordings available for your roster, consider adding this expectation in your communications to your student. Perhaps you could end class a few minutes early and ask students to use that time to set up their Name Page. Once any community members completes their Name Page, it will be available on any roster for a course they are in. You can remind students directly from the NameCoach roster by clicking on the Remind All button. Edit the prompt that appears and click to send. You can also choose to remind individual students by using the buttons next to their names. 

Reminders menu

Another option is to make an assignment following NameCoach's guide.

Q: How do I find the NameCoach roster? [show]

A: The simplest way for students and instructors to access NameCoach is through Canvas. Simply click on the NameCoach option on the navigation menu in your course.

Q: How do I use my Name Page in my email signature? [show]

A: Your Name Page has a tab towards the bottom called  "Add NameBadge to your Email Signature". Select that tab and then choose the style of link you prefer. Once you have copied the link/button, use this guide to editing your Gmail email signatures.NameCoach email signature page

Q: Is this service compliant with FERPA? [show]

A: Yes, we have worked to ensure that log-in is protected by the Gold password SSO and behind Canvas log-in, and NameCoach takes care to protect student information through encryption, staff training, and policies. For more information, read their page on FERPA compliance.

Q: My recording is not working (web/phone). [show]

A: Visit the Name Coach help page for troubleshooting on recording. If you still have problems, email dsas@ucsc.edu with "NameCoach" in the Subject line.

Q: What if I can't make out the recording, or the recording is poor quality? [show]

A: As the instructor in Canvas, you can click the "letter" icon next to recording to automatically prompt the student to re-record their name. If you click the same icon on the unrecorded names tab, the student will be prompted to record for the first time. NameCoach recommends using the Phone recording option for best results.