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Student Grievance Resources

Students may file a grievance based on alleged violations of university policy or campus regulations regarding student privacy rights; or discrimination based on race, color, national origin, religion, sex, gender, gender expression, gender identity, pregnancy, physical or mental disability, medical condition (cancer-related or genetic characteristics), genetic information (including family medical history), ancestry, marital status, age, sexual orientation, citizenship, or service in the uniformed services.

What can be grieved:

  • Violation of the privacy rights accorded by the Federal Family Educational Rights and Privacy Act of 1974
  • Discriminatory practices based upon sex, under Title IX
  • Discriminatory practices based upon disability
  • Discriminatory practices based upon race, color, or national origin, under Title VI of the Civil Rights Act
  • Discrimination on the basis of sexual orientation, age, or marital status, as specified in campus regulations

Student Support:

Students seeking support with any aspect of the Student Grievance Policy and Procedures will receive:
  • Deliberate and thoughtful support with the intake process
  • Support throughout the process with understanding the procedures, the timelines, your rights and responsibilities
  • Support to deliberately explore meaningful remedies to your complaint
  • Regular updates and consistent and transparent communication

See the Student Grievance Policy for more information.

Student Grievance Workflow Infographic Student Grievance Workflow Checklist

Resources and Support with the Grievance Process:

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Resources and Support with the Intake Process:

Dean of Students Office, deanofstudents@ucsc.edu
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Resources and Support with Formal Resolution:

Dean of Students Office, deanofstudents@ucsc.edu
Division of Student Affairs and Success, vcsas@ucsc.edu
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Resources and Support with Informal Resolution:

Dean of Students Office, deanofstudents@ucsc.edu
ADA Officer, roagarci@ucsc.edu 
Disability Resource Center, drc@ucsc.edu
Facilities Access, felix@ucsc.edu
IT and Technology Access, jphilli1@ucsc.edu
Student Employment Complaints, vheiskel@ucsc.edu
Student Employee Accommodations, roberts@ucsc.edu
Student Conduct, conduct@ucsc.edu
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Resources and Support with Administrative Review and Appeal Processes:

Dean of Students Office, deanofstudents@ucsc.edu
Division of Student Affairs and Success, vcsas@ucsc.edu