Certificate Program in "Advising Today's Students"

Funds were used to hire a consultant from NACADA (National Academic Advising Association) who conducted an Advising Program Review, including review of information gleaned from an updated adviser training needs survey conducted in 2016 as part of our foundation work for this project. The consultant conducted three focus groups with college advisers, major advisers, and advising leaders. The consultant's work culminated in a report with recommendations for designing an advising certificate program based on NACADA training core competencies, concepts and foundations.

The resulting certificate program, Advising Today's Students, includes ten modules focused on both general relational and developmental concepts, as well as those more specifically focused on low-income, underserved, underrepresented student advising needs. By doing so, we hope to ensure that advisers and their supervisors see supporting first-generation, low-income, and underrepresented students as integral to the advising work they do. 

Three of these modules focus on advising foundations, approaches, and student development theory; five modules focus specifically on working with underserved, first-generation, and low-income students; and two modules focus on campus-based policies, procedures, and resources.

Each module consists of approximately 2 hours of independent work on the part of participants (including viewing online videos that the consultants have filmed, readings, and written responses to questions), and each will conclude with a 90 minute facilitated discussion that will include the entire cohort of advisers participating in the program.

We identified experts to develop the individual modules from NACADA, from our own faculty, and from others with expertise in specific areas, and feel that we are developing a robust learning experience for advisers. 

Our goal is for 75% of college and major advisers to complete the voluntary certificate program within the next 4 years, with an initial pilot group of 12 advisers completing it by the end of the 2017-18 academic year. At present there are a total of 62 advisers in colleges and departments.

There is some discussion about extending participation of the certificate program beyond academic advisors in the future to include resource center staff who advise students (e.g., EOP, Services for Transfer and Re-entry Students, African American Resource and Cultural Center). This would require a redesign and additional funding, without which is beyond the scope of the current project.

Collaborators: Danielle Mello, UC Santa Cruz Colleges Advising Coordinator; 
Sarah Shane-Vasquez, Kresge College Academic Adviser; NACADA: The Global Community for Academic Advising; George Steele, NACADA Consultant; Jennifer Joslin, NACADA Associate Director for Content Development; Rebecca Covarrubias, Psychology Assistant Professor, UC Santa Cruz; Elizabeth Mendoza, consultant; John Raedeke, Learning Technologies UC Santa Cruz;  Brett McFarlane, Executive Director of Advising, UC Davis and NACADA consultant; Saugher Nolan, Graduate Student Researcher in the SSERC; and UC Santa Cruz preceptors, advisers, and department managers.

Lead Contact Name: Stacey Sketo-Rosener
Lead Contact Email: ssketo@ucsc.edu
Theme: Promoting Academic Excellence